Tradewinds has recently opened its new location in Davidson, NC because of the beautiful landscape Davidson offers and the convenience for all of our Lake Norman patients. Tradewinds was established in 2013 with a new vision. A new way to provide health care to our patients by providing the highest quality care with the latest in technology, delivering superb quality in spectacles and lenses in a concierge-like environment, while offering fair and reasonable pricing!
Dr. Hatfield grew up in the small town of Gilbert, located in the coal fields of southern West Virginia. She is graduate of Marshall University and went on to earn her Doctor of Optometry degree from Southern College of Optometry (Memphis, TN). Dr. Hatfield practiced in several different states and practices until 2013, when she founded her own practice, Tradewinds Optometric Group, in Mooresville, North Carolina.
Dr. Hatfield is active in the community and is a member of the North Carolina State Optometric Society and the American Optometric Association. She resides in Davidson with her husband, their son Alexander and their siberian husky, Aspen. She is an avid fan of Marshall University sports and the Carolina Panthers!
Kelsey grew up in a small town outside of Hickory, NC. She attended the University of North Carolina at Charlotte. Kelsey has worked in the eye care field since 2013 doing various jobs such as an Eye Wear Consultant and Para-Optometric Technician. In her free time, Kelsey enjoys going to various concerts and festivals in the Charlotte area.
Gail grew up in Franklin County, Virginia, just outside of Roanoke. Gail enjoys breaking down the complexity of insurance in a way that patients understand. As the Billing Coordinator, she assists patients better understand their primary and secondary insurance plans, vision discount plans, deductibles, and benefits. Gail reviews all vision and medical claims to ensure accuracy of CPT procedure codes and diagnostic codes (ICD-10), before they are submitted to the various insurance companies. She works hand-in-hand with an external billing company ensuring claims are submitted timely and accurately. In her spare time, Gail enjoys walking, stand-up paddling, and spoiling her grandbabies! She is an avid fan of the Steelers!
OBC is a 3rd party billing company that works with Tradewinds Eye Care to ensure each and every claim is filed correctly and efficiently. OBC follows the patients insurance claim through the entire process of submitting both medical and routine vision claims, researching denied claims, submitting secondary claims, and working with patients for balances due. Please let us know if you have any questions. We are happy to help